Privacy Policy

1. Introduction

CineAI ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website at useveo3ai.com and the services provided through it (the "Service").

2. Information We Collect

We may collect the following information:

• Account information: email address and password when you register
• Authentication data: information provided through Google OAuth if you sign in with Google
• Usage data: credit transactions, generation history, and interactions with the Service
• Uploaded content: images you upload for video generation
• Technical data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your video generation requests
• Manage your account and credit balance
• Communicate with you about the Service
• Enforce our Terms of Service and Acceptable Use Policy
• Detect and prevent fraud or abuse

4. Third-Party Services

To generate videos, your prompts and uploaded images may be sent to third-party AI model providers (such as Google, ByteDance, OpenAI, etc.). These providers process data according to their own privacy policies. We recommend reviewing their policies for details on how they handle data.

Payments are processed through Creem, our merchant of record. Payment information is handled by Creem in accordance with their privacy practices.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Generated videos and uploaded content may be automatically deleted after a reasonable period. You may request deletion of your account and associated data at any time.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise your rights, contact us at the email below.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Continued use of the Service constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions, contact us at support@useveo3ai.com.